Connections

Before you can be connected to the hot water/gas system in your building, you will need to open a customer account either by submitting an application form or calling us on 1300 303 486.

We will provide you with an account number which you can give to our connection staff when completing and signing the connection form
provided at connection, alternatively you can request that connection form be sent to you to arrange connection.

Go here to download this form, or apply online below

For all New Accounts, we will send you out an Application Pack. In this pack you will find a Connections, Transfer, and Amendment of
Account form. Please fill in this form and post or send it to us. Also in this pack you will find a welcome letter that explains information
about the company and the services we offer. There is a form detailing all the fees and charges including the tariff rate, and a copy of the
terms and conditions you are subject to.

Your Connection Will Be Registered within three (3) working days of receiving a completed connection form. When we open your account for the
property to be connected, we'll verify the details and register a connection request. Our connection staff will call within three (3) working days and connect your services.

Your Hot Water is now Connected!

Find out about tips on how to use your hot water and efficiently.

View terms & conditions here

** Important NOTE** Please ensure you have read and you are famiiar with our term & conditions (see link above) before you complete the online account application. By clicking on the submit button to open an account with Smart Energy Systems you are agreeing to adhere to the terms and conditions of supply.

Connections

Property Details

Building Name *

Unit Number

Street Address *

Suburb *

State *

Post Code *

Date you require supply from *

Your Details

Title *

Given Name/s *

Surname *

Phone *

Number *

Email *

Real Estate Agent Details

Name and Address

Declaration

The agent declares that they have the full authority of the customer to make this application on the customer's behalf, including the customer's authority under the Privacy Act to share their personal information with us. Please provide company name, address and license number

Employers Name *

Employers Address *

Personal Form of Identification

Drivers License No. *

Date of Birth *

Security Password (twice) *

Confirm Security Password (twice) *

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